Cancellation policy during peak season (10MAR-30MAY/20SEP-30NOV)
GoPersis DMC. partners must declare anyone suffering from illness or disability or undergoing treatment for any physical or medical condition the true nature of that condition at the time of booking and make arrangements for the provision of any medication or other treatment which may be required during the tour. Failure to make such disclosure will constitute a breach of these booking conditions and result in such persons being excluded from the tour in which case all monies paid will be forfeited.
All participants of the tours we operate are expected to obey the laws and regulations of I.R.Iran and any failure to do so will relieve GoPersis DMC. of all obligations that they may otherwise have under these booking conditions.
If any passengers have a complaint about any of the tour arrangements, you must bring it to the attention of the tour leader or other representative of GoPersis DMC. at the time so that they may use their best endeavours to rectify the situation. It is only if we are made aware of any problems that there will be the opportunity to put things right. Any complaints must be made in writing to GoPersis DMC. Tours within 28 days of the completion of the tour.
All bookings are accepted on the understanding that the client appreciates that travel does involve some risk and that they undertake all tours of their own volition. GoPersis DMC. accepts liability should any part of the tour arrangements booked with us not be supplied as described in the brochure(s) and not be of reasonable standard. In such a case, we will pay reasonable compensation if the Client’s enjoyment of the tour has been adversely affected but will pay no compensation if there has been no fault on the part of GoPersis DMC. or our suppliers and the reason for the failure in the tour arrangements was the Client’s fault, the actions of someone unconnected with the tour arrangements or could not have been foreseen or avoided by GoPersis DMC. or its suppliers even if all due care had been exercised. GoPersis DMC. reserves the right to amend these Terms & Conditions from time to time.